VAT Information
This page provides information about how Value Added Tax (VAT) is applied to orders placed on our website.
VAT Registration
We operate in accordance with UK VAT regulations. Where applicable, VAT is charged on products sold through our website at the prevailing UK VAT rate.
If we are VAT registered, our VAT registration number will be displayed on invoices and official order documentation.
Prices and VAT
- All prices displayed on our website are inclusive of VAT, unless clearly stated otherwise.
- VAT is calculated based on the total value of your order, including any applicable customisation costs.
- A VAT breakdown will be shown at checkout and on your order confirmation or invoice.
Customised Products and VAT
Customised products are treated the same as standard products for VAT purposes. VAT is applied to the full value of the customised item, including any personalisation or design work.
As customised products are made to order, VAT is still applicable even if the item cannot be returned or refunded once production has started.
Business and VAT Invoices
If you require a VAT invoice for your records, this can be provided after your order has been placed. VAT invoices include all required details in line with UK regulations.
Please ensure your billing information is entered correctly at checkout to avoid delays.
VAT on Delivery Charges
Where delivery charges apply, VAT may also be charged in accordance with UK VAT rules. Any applicable VAT on delivery will be clearly shown during checkout.
Changes to VAT Rates
If VAT rates change in the future, we reserve the right to update prices accordingly. Any changes will be applied automatically at checkout in line with current UK legislation.
Contact Us
If you have any questions about VAT, pricing or invoices, please contact us through our website and we will be happy to assist.