Privacy Policy

This Privacy Policy explains how we collect, use and protect your personal information when you visit or make a purchase from our website.

We are committed to protecting your privacy and handling your data in a transparent and responsible way in line with UK data protection laws.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Your name, billing address and delivery address
  • Email address and contact details
  • Order details and purchase history
  • Payment related information (processed securely by third party providers)
  • Technical information such as IP address, browser type and device data

This information is collected when you place an order, create an account, contact us or browse our website.

How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Communicate with you about your purchases or enquiries
  • Improve our website and customer experience
  • Comply with legal and regulatory obligations
  • Prevent fraud and protect our business

We only use your data where it is necessary and relevant to provide our services.

Payments

All payments made through our website are handled securely by trusted third-party payment providers. We do not store or have access to your full payment card details.

Sharing Your Information

We do not sell or trade your personal information.

Your data may only be shared with trusted third parties where required, such as:

  • Delivery and courier companies
  • Payment processing providers
  • Website hosting and technical service providers

These parties are only given the information necessary to perform their services.

Cookies

Our website uses cookies to improve functionality and user experience.

Cookies help us understand how visitors use our website and allow certain features to work correctly. You can control or disable cookies through your browser settings at any time.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse or loss.

While no online system is completely secure, we work to ensure your data is handled safely at all times.

Your Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction of incorrect or incomplete data
  • Request deletion of your personal data where applicable
  • Object to certain types of data processing

You can contact us at any time regarding your data rights.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us through our website.